01Is this a CRM or property management software?
Both exist in Revora, as separate parts of the same system. This page is about the sale — the lead, the unit, the contract and the instalments. Renting, owners, leases and maintenance are on the page about property management in Oman. A company that sells units and also manages buildings runs both in one installation, and the same account can hold several companies, each with its own data, users and reports.
02Where do the leads come from, and what stops them being lost?
- Facebook, Instagram, Google Ads, TikTok and Snapchat forms deliver the lead the moment it is submitted
- One door for every lead: the same phone number cannot enter twice, and a returning client is recorded on the lead they already have
- Automatic round-robin distribution, and a first-contact timer that pulls the lead back or escalates it when nobody acts
- Call feedback and reminders, with a full activity log per lead
- Rules per status, so a stage cannot be skipped and a lost lead has to say why
- A list and a kanban board, filtered by source, salesperson, broker, overdue follow-up or date
- Import from Excel, and merging of duplicate leads
03What happens between the unit and the contract?
- Projects, phases, unit types and live availability, with a temporary hold and a reservation
- Payment plans, a quote sent to the client as a link, and an AI price suggestion
- Expression of interest and reservation receipts
- The sale contract and its signature, with the instalment schedule generated from the contract, on PDF contract templates
- VAT decided per project, and per contract as inclusive or exclusive
The rates and the tax treatment are yours to set; the system applies what you decide and does not file anything on your behalf.
04How are instalments and post-dated cheques handled?
- The schedule comes from the contract, so the instalment that is due is not a number retyped in a spreadsheet
- A collection centre for down payments, reservations and due instalments
- Cheques recorded and printed on each bank's own template
- Sales and manager commissions calculated from the contract
The currency belongs to the installation: on an Oman installation the receipt, the treasury balance and the contract printout carry the rial rather than a default left over from somewhere else.
05What about brokers?
- A portal and an app for the broker: available units, reservations, their own sales and their own commissions
- Broker commission per project: statements, payments and clawback
- A register of every unit's listing on the property portals, showing which unit has no live listing
06Arabic, English — and buyers who speak neither first?
Every screen exists in Arabic and in English, and each user picks their own language — the same screens, not an English system with a translated menu. Contracts, quotes and reports print in the language you choose, and the system keeps the client's own language so messages go out in it. A quote, a brochure or a catalogue goes to the client as a secure link, by WhatsApp or email.
07Who can see which leads?
Visibility follows the role: a salesperson sees their own leads, a team leader sees their team's, operations and managers see everything, and the administrator sees all of it. Every view, every change and every phone reveal is logged with the name and the time.
08Is there a mobile app, and who is behind it?
There is an Android and iOS app for the sales team: leads, calls and feedback, units, viewings and notifications. Employees use the same app for attendance and requests.
Revora is built by mbsystems, a software company founded in 2013 in Vienna, Austria, with offices in Vienna, Cairo and Muscat. We write it ourselves, so a change a customer needs is a change we make. Ask for a demonstration on your own project: info@mbsyss.com, or Muscat +968 7277 7269, Cairo +20 100 520 5900, Vienna +43 681 8411 0547. The price is given as a quote for your company.
Book a live walkthrough on your own data, or ask for a quote for your company.