Property management: owners, tenants, leases and the money in between

01What does the property management system cover?

• A register of buildings, units and areas, with the owner behind each one
• Leases with their terms, deposit, cheques and renewal, plus a termination that settles the started period and returns the later cheques
• Rent collection, including collecting a batch of post-dated cheques at once
• Cheques through their whole life: deposited, collected, bounced, replaced
• Maintenance requests with vendors: approval, assignment, actual cost and the bill
• Owner settlements: what was collected, what was spent, the management fee, and what is payable to the owner
• Owner statements and returns per property, and vacancy
• VAT applied by the kind of charge, such as rent or utilities
• Unit brochures and catalogues as PDF, sent to a client as a secure link, by WhatsApp or email

02How is the owner's money kept separate?

Money collected for an owner is held as owner-payable, not as company income. The management fee is taken as its own entry, and a payout to the owner moves the money and writes the accounting entry in one step, so a payment cannot exist without a record.

03Can a tenant or an owner see anything themselves?

Yes. There are portals with their own sign-in, and the statement can also be sent as a link. Owner data is never shown on a brochure that goes to a client.